Refund policy

Thank you for shopping at oneonestop.com.
1. Return & Refund Eligibility
Buyers may submit a refund request before the order is shipped.
Return Conditions:
Stickers must be unused, intact and kept in original packaging.
All stickers within the set are complete with no missing pieces.
Stickers that have been peeled, used or damaged by human error are not eligible for return.
2. Refund Process
Send an email to our support mailbox to submit your return request.
Wait for our review and receive return instructions.
The buyer shall bear the return shipping cost. If the items arrive damaged, defective or we shipped the wrong products, the merchant will cover the shipping cost.
Once we receive and inspect the returned goods and confirm they meet requirements, we will process the refund within 3–5 business days.
Refunds will be issued back to your original payment method (PayPal / Credit Card).
3. Non-Refundable Cases
The order has been fulfilled and shipped.
Stickers have been peeled, used or partially missing.
Damage caused by improper storage or misuse by the buyer.
Return request submitted more than 10 days after receipt of goods.
Clearance / discounted final sale sticker sets.
4. Damaged or Incorrect Items
If your package arrives damaged, the items are defective, or you received the wrong sticker designs, please provide clear photos within 48 hours after delivery. We will arrange a free replacement or full refund, and cover the related shipping fees.
5. Contact Us
For any questions regarding our refund and return policy, please contact: support@oneonestop.com